Terms of Service

Last updated: July 2026

These Terms of Service ("Terms") govern your use of the Elevate Client Hub app ("the Service") provided by your agency. By creating an account or using the Service, you agree to these Terms.

Use of the Service

The Service provides a client portal for communication, document sharing, project management, invoicing, and meeting scheduling between you and your agency. You agree to use the Service only for lawful purposes and in accordance with these Terms.

Your Account

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must provide accurate and complete information when registering.

User Content

You retain ownership of documents, messages, and other content you upload to the Service. By uploading content, you grant your agency a licence to access and use that content for the purpose of providing the Service to you.

Acceptable Use

You agree not to:

  • Upload content that is unlawful, infringing, or violates the rights of others.
  • Attempt to access data or accounts that are not yours.
  • Use the Service to send spam or malicious content.
  • Interfere with or disrupt the Service's servers or infrastructure.

Termination

Your agency may suspend or terminate your access to the Service at any time. Upon termination, your access to uploaded content may be restricted or removed.

Disclaimer

The Service is provided "as is" without warranties of any kind. We do not guarantee that the Service will be uninterrupted or error-free.

Contact

If you have questions about these Terms, please contact your agency administrator.